Technical Description

“7.4 Technical Descriptions and Definitions,” Technical Writing Essentials
“The Curse of Knowledge,” The University of Arizona
“Types of Technical Writing,” Iowa State University
“Why Audience Analysis is Essential in Technical Writing,” Writing Assistince, Inc.
“The Five Stages of Design Thinking,” the University of Nebraska’s Graduate Student Professional Development Page
“Technical Writing Research & Process”.pdf

Client Needs Report

“5.1 Citations,” Technical Writing
“14.2 Genre, Genre Sets, Genre Systems,” Technical Writing
“1.5 Writing Processes,” Technical Writing Essentials

Usability Report

“Usability Testing 101,” Nielsen Norman Group
“How to Test the Usability of Documents,” UXMatters
“The Secret to Good Writing: It’s about Objects, Not Ideas,” The Atlantic
“Reporting Usability Test Results,” Usability.gov
“Four Principles of Document Design,”Howdy or Hello? Technical and Professional Communication
“Creating Accessible Google Docs”
“1.5 Writing Processes,” Technical Writing Essentials
Orosz, “Becoming a Better Writer”
Rex, “Chapter Two – The User”.pdf