Technical Description
- “7.4 Technical Descriptions and Definitions,” Technical Writing Essentials
- “The Curse of Knowledge,” The University of Arizona
- “Types of Technical Writing,” Iowa State University
- “Why Audience Analysis is Essential in Technical Writing,” Writing Assistince, Inc.
- “The Five Stages of Design Thinking,” the University of Nebraska’s Graduate Student Professional Development Page
- “Technical Writing Research & Process”.pdf
Client Needs Report
- “5.1 Citations,” Technical Writing
- “14.2 Genre, Genre Sets, Genre Systems,” Technical Writing
- “1.5 Writing Processes,” Technical Writing Essentials
Usability Report
- “Usability Testing 101,” Nielsen Norman Group
- “How to Test the Usability of Documents,” UXMatters
- “The Secret to Good Writing: It’s about Objects, Not Ideas,” The Atlantic
- “Reporting Usability Test Results,” Usability.gov
- “Four Principles of Document Design,”Howdy or Hello? Technical and Professional Communication
- “Creating Accessible Google Docs”
- “1.5 Writing Processes,” Technical Writing Essentials
- Orosz, “Becoming a Better Writer”
- Rex, “Chapter Two – The User”.pdf